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Crossroads Utility Services is excited to manage utilities for eight different districts in the Pflugerville area.

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Schedule

Trash Schedule

Your water and wastewater utilities and trash and recycling services will be managed by Crossroads on the following dates:

Please note that Central Texas Refuse bins may be delivered week of Sept. 4 and Sept. 11

District Color
District
Final pickup from Waste Connections
First pickup date from CTR
Lakeside WCID 1 (Account numbers starting with 50)
10/13/2023
10/20/2023
Lakeside WCID 1 (Account numbers starting with 60)
09/22/2023
09/29/2023
Lakeside WCID 2A
10/06/2023
10/13/2023
Lakeside WCID 2B
09/22/2023
09/29/2023
Lakeside WCID 2C
09/22/2023
09/29/2023
Lakeside WCID 2D
09/22/2023
09/29/2023

** Waste Connections will be picking up the bins during their final pickup **

*Not applicable to Kelly Lane WCID 1, Kelly Lane WCID 2, Lakeside MUD 3, or the following streets: Bethesda Ct, Boca Rio Ct, Canterwood Ln, Four Hills Ct., Pawtucket Ct, Talamore Rd, or Terradyne Dr.

About Crossroads

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Aerial View of Suburban Street

Experienced

Our company management and staff have over 150 years of combined experience serving the Austin utility market. This experience allows us to be both creative and flexible in responding to our client’s unique challenges. We are proud to be a locally owned and operated utility company.

Better Customer Experience

Crossroads Utility Services has a call center based in Round Rock, TX, offering customer support 24-hours a day. We currently provide utility billing and operations services to over 42,000 connections within 75 different utility districts in the Central Texas area. Our technology enables our customers to review their bills, water usage, and payment history and allows them to pay their bill online in a secure, confidential web environment.

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Reliable High Quality Service

Our operational services provide you with TCEQ-certified water and wastewater operators at the required levels or higher. We take responsibility to meet or exceed all state and federal requirements. We also provide a full support team to respond to all emergency calls. This support team will diagnose and correct any problem that may arise during regular business or after hours. Our expert field service crews are ready to assist in every facet of utility maintenance and construction. For any issue, they are well-equipped to construct, repair, or replace any utility component.

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History

The utility provider that served your district recently parted ways with the City of Pflugerville. Your district had the option of utilizing the City of Pflugerville or a private utility service.

Crossroads Utility Services provided a proposal that lowers the cost of trash and recycling services and had a 132% savings in service fees for water and wastewater. We were selected by your district as our fees are lower, we provide reliable services, and we focus on customer service.

*Not applicable to Kelly Lane WCID 1, Kelly Lane WCID 2, Lakeside MUD 3.

FAQ

Frequently Asked Questions

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